Privacy Policy

1. Introduction

Welcome to International Soulmates ("we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), EU General Data Protection Regulation (EU GDPR), and the California Consumer Privacy Act (CCPA).

2. Who We Are

BluePeak Media Ltd, registered in England & Wales, is the data controller of your personal data under GDPR and other applicable laws.

3. What Data We Collect

a. Information You Provide

When you create a profile or communicate with us, we may collect:

  • Full name, gender identity, and date of birth.
  • Email address and phone number.
  • Address/location (city, region, country).
  • Profile photos and partner preferences (hobbies, education, occupation).
  • Religious beliefs, marital status, and family background.
  • Payment and transaction details for subscriptions.

Note: Some data (e.g., religion) is classified as special category data under GDPR. We only collect such data with your explicit consent.

b. Automatically Collected Data

  • IP address, browser, and device information.
  • Access times and page views.
  • Cookies and similar tracking technologies.

4. Why We Process Your Data

We use your data to manage your account, match you with compatible users, communicate updates, process payments, and improve our platform. Below are the legal bases for processing under GDPR:

PurposeLegal Basis
Account creation & matchmakingContractual necessity
Marketing (opt-in)Consent
Fraud detection, analyticsLegitimate interest
Compliance with lawsLegal obligation
Special category dataExplicit consent

5. Your Rights (UK, EU & Americas)

Under UK/EU GDPR, you have the right to access, correct, delete, or restrict processing of your data, as well as the right to data portability and withdrawal of consent.

Under CCPA (California), you have the right to know what data is collected, request deletion, and opt out of the sale of personal data (we do not sell your data).

To exercise your rights, contact us at info@international-soulmates.com. We respond within 30 days.

6. Third-Party Services

PurposeThird Parties
Hosting & InfrastructureGoogle Cloud, AWS, Supabase
AnalyticsGoogle Analytics
PaymentsStripe, PayPal
Email CommunicationMailchimp, SendGrid

7. International Transfers

We may transfer your data outside the UK, EU, or US. We ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) and the UK International Data Transfer Addendum are in place.

8. Data Retention

We retain your data for as long as you have an active account or as required for legal, regulatory, or business purposes. You can request account and data deletion at any time.

9. Security Measures

We implement industry-standard measures including SSL encryption, firewalls, and secure authentication. However, no platform can guarantee 100% security.

If you have any questions about this Privacy Policy, please contact us at:
info@international-soulmates.com

Last Updated: 21 December 2025